Effective September 12, 2018
In the event we want to materially change how we use personal information which you have previously provided to us, we will notify you by email or by way of a notice on the Site and may give you a choice to consent to or opt out from the desired change. Your inaction or continued use of this Site after any such notification, or your explicit consent to any changes for which we require your prior approval, will signify your agreement with these changes.
INFORMATION COLLECTION AND USE
Redpath does not require that you provide us with any information to browse our Site. If you wish to participate in any of the services and opportunities our Site may offer, we may ask you to provide certain personal, demographic or login information. Personal information refers to any information that can be used to personally identify you or contact you online or offline, such as your name, address, email address, and phone number. Demographic information includes any non-identifiable information about you or your family, such as your gender, birthdate, product preferences, and other related information. Login information refers to information you create or set up when registering for an account through our Site (such as a username, password, and/or security question and answer). Login information allows you to access and update your online account information and preferences through our Site.
In addition, we collect and process the following data about you:
Information that you provide by filling in forms on the Site. This includes information provided at the time of registering to use our Site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Site;
If you contact us, we may keep a record of that correspondence;
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, your IP address, operating system, browser type, dates and times you access the Site, any keywords you may have used in a search engine to find the Site and the internet address of the website which brought you directly to the Site.
As noted above, personal, demographic and/or login information is only collected from you with your knowledge (that is, if you voluntarily provide it to us). We collect this information primarily to email and/or mail updates and news to subscribers, and to respond to your questions or suggestions. We also use personal, demographic and/or login information to provide you with marketing and promotions that are tailored to your interests.
Redpath may use your information to create summary statistics and to determine the level of interest in information available on this Site.
We use IP address to identify that a user has visited our site on a specific device. We do not have the ability to connect IP address with an individual identifiable person.
We may also use information about you:
To ensure that content from our Site is presented in the most effective manner for you and for your computer;
To allow you to participate in interactive features of our service, when you choose to do so;
When you contact us with business opportunities, product questions or concerns, career inquiries, or for media contacts; and
To notify you about changes to our service or Site.
We may transfer or disclose personal information to certain outside companies, agents, or contractors (Vendors) that assist Redpath in maintaining and managing the activities on our Site. Such sharing is consistent with our legitimate business interests. These Vendors are only given access to the information they need in order to perform the specific tasks they have been hired to do and are prohibited from using your personal information for any other purpose.
We may also share personal, demographic, login, and usage information with certain affiliates Redpath. Doing this allows us to introduce you to products and services offered by our affiliate companies.
Redpath may share non-identifiable, aggregate demographic or usage information about the Site and its users with advertisers, business partners, sponsors, and other third parties in an effort to customize or enhance the content and advertising on our Site for our users.
We will retain personal information for no longer than is necessary for the purposes for which such personal information was originally collected.
LEGAL AND BUSINESS TRANSFERS
We may also disclose your personal information to others if we are required to do so by law or a regulatory authority, or if in our good faith judgment, such action is reasonably necessary to comply with our legal obligations, respond to any claims, enforce or apply our Terms and Conditions, or protect the safety or rights of Redpath, our consumers, or the public.
In the event of a merger or acquisition of all or part of Redpath or our parent company by another company, or in the event Redpath or our parent company were to sell or dispose of all or a part of the Redpath business, the acquirer may have access to the information previously maintained by Redpath, which could include your personal information. Similarly, any information in our possession, including your personal information, may be transferred to a third party entity as part of a corporate reorganization, insolvency proceeding, or other similar event.
CHILDREN AND PRIVACY
Redpath does not knowingly solicit or collect personal or other information from children under the age of 13 through our Site. If we learn at any time that we have inadvertently collected personal information from a child, we will promptly delete the information from our records.
As a parent, you can always ask to review any personal information about your child that has been collected at our Site, have us delete this information (if Redpath still has the information in our databases), and/or instruct us not to collect or use your child's information in the future. If you are a parent and wish to exercise this right, simply contact us at the address stated below.
THIRD PARTY OFFERS AND INFORMATION FROM REDPATH
From time to time, we are approached by reputable third party companies and organizations that provide products or services that we believe may be of interest to you. As a result, these third party materials may be delivered to you together with some of our own materials, for example, as inserts. We see this as a value-added service helping you find special offers on products and services that may be of interest to you. Please remember that the materials we send you in connection with this particular service come directly from Redpath and, therefore, do not require us to share your personal information with third party companies. If you would prefer not to receive these third party materials from Redpath, you must request to opt-out from receiving communications from Redpath.
WEB BEACONS AND COOKIES
We may also use web beacons or other similar technology (Beacons) on our Site or include them in an email message we send you. Beacons are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data back to us. The information collected via Beacons may include information about how a user responds to an email campaign from Redpath (for example, the time the email is opened, where does the user link to from the email etc). We use Beacon information for a variety of purposes, including but not limited to, Site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
Redpath may also use “cookie” technology on our Site. A “cookie” is a non-executable element of data that a website stores on your browser or your computer's hard drive. These cookies help us to provide you with a good experience when you browse the Site and also allow us to improve the Site.
The “cookie” does not extract personal information about you. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies by notifying you when a website is about to deposit a cookie.
SECURITY OF INFORMATION
Redpath employs appropriate security measures to protect the loss, misuse and alteration of the information under our control. For certain areas of the Site, Secure Sockets Layer (SSL) software is employed, which encrypts information you input, as an additional security measure.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot warrant or guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
EU RESIDENTS ONLY
This Site is intended for residents of Canada only as Redpath does not sell or advertises its products outside the Canada. If you are a resident of the European Union, please visit tateandlylesugars.com, Sidul.es or Sidul.pt for products available in the European Union. Redpath makes no representation that the materials in the Site are appropriate or available for use in locations other than Canada. If you access the Site from locations other than Canada, you are responsible for compliance with any applicable laws.
You have a right under the General Data Protection Regulation to request a copy of the information we hold about you. You can always ask to review any personal information that Redpath may have collected from you on our Site, have it updated, corrected or deleted (if Redpath still has the information in our databases), and/or instruct Redpath not to use this information in the future. If you wish to exercise these rights, simply contact us at the address stated below. We may make a small charge for this service to meet our costs in complying with your request.
You also have the right to register a complaint with the appropriate supervisory authority.
For the purpose of the Data Protection Act 1998 (the Act) the data controller in respect of the Site is Redpath.
LINKS TO OTHER SITES
Redpath does its best to make sure that every link on our Site sends you to a safe place on the Internet. However, Redpath cannot and does not guarantee the content or privacy practices of every Site for which it provides a link. Redpath does not accept any responsibility or liability for these policies, please check these policies before you submit personal data to these websites.
Redpath Sugar Ltd. Attn: Legal Department
One North Clematis Street, Suite 200
West Palm Beach, FL 33401
© Copyright 2018 Redpath Sugar Ltd. All rights reserved.